Our smart
cart uses USP as the default shipping method and automatically
calculates the proper shipping costs based on your zip code. This
feature insures that you will never be over billed as it's uses
exact point to point calculations. The maximum shipping weight
for USP Ground is 150 pounds. For shipping weights over 150 lbs.
We use UPS 100 for shipments not exceeding 150 lbs.
Amounts over
150 lbs. are delivered via an economical weight service. We will
contact you about the exact costs shortly after your order has
been submitted, but not processed.
Freight
Policy
Freight is F.O.B.
Concord, Ca.
Open
Accounts
Freight
will be added to invoice on all orders.
Back
Orders
Sometimes
even at Crowbar, there may be and occasional part that is back
ordered. We will contact you and advise you if any item you order
is back ordered and the approximated date that your item will
be shipped. When back orders are ready to be filled and is over
7 days old, customer will be contacted to verify current needs.
Back orders for items totaling under $35.00 must be reordered.
All back order items will be shipped at no charge to customer.
Guarantees
Crowbar Electrical
Parts only supplies first quality merchandise. If for any reason
you are not satisfied within 30 days from date of purchase, call
our Sales Department at 1 (800)-949-9902 outside US call
1 (925)-689-9090 for a Return Authorization Number (RA). The (RA)
must appear on the outside of the shipping carton or your package
will be refused.
Crowbar Electrical
Parts will either credit or exchange, upon receipt. All returns
are subject to a 15% restocking charge.
All shipping
or invoice errors must be reported within 14 of invoice date.