Our
smart cart uses USP as the default shipping method and automatically
calculates the proper shipping costs based on your zip code.
This feature insures that you will never be over billed
as it's uses exact point to point calculations. The maximum
shipping weight for USP Ground is 150 pounds. For shipping
weights over 150 lbs. We use UPS 100 for shipments not exceeding
150 lbs.
Amounts
over 150 lbs. are delivered via an economical weight service.
We will contact you about the exact costs shortly after
your order has been submitted, but not processed.
Freight
Policy
Freight
is F.O.B. Concord, Ca.
Open
Accounts
Freight
will be added to invoice on all orders.
Back
Orders
Sometimes
even at Crowbar, there may be and occasional part that is
back ordered. We will contact you and advise you if any
item you order is back ordered and the approximated date
that your item will be shipped. When back orders are ready
to be filled and is over 7 days old, customer will be contacted
to verify current needs. Back orders for items totaling
under $35.00 must be reordered. All back order items will
be shipped at no charge to customer.
Guarantees
Crowbar
Electrical Parts only supplies first quality merchandise.
If for any reason you are not satisfied within 30 days from
date of purchase, call our Sales Department at 1 (800)-949-9902
outside US call 1 (925)-689-9090 for a Return Authorization
Number (RA). The (RA) must appear on the outside of the shipping
carton or your package will be refused.
Crowbar
Electrical Parts will either credit or exchange, upon receipt.
All returns are subject to a 20% restocking charge.
All
shipping or invoice errors must be reported within 10 days
of invoice date.
